Hey there, I'm Jonathan, a freelance digital consultant, specialising in UX/UI Design.

I help companies design and develop beautifully simple user interfaces. I work with a huge variety of clients including companies like, Smith & Nephew, KLM, Durex and the National Aids trust.

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Why is customer service generally so poor in the UK?

Jonathan Clift | 23 November 2012 | Comments: 0

This is something that has always bothered me. Compared with many other countries, the UK’s customer service generally stinks! Whether you’re buying a coffee or getting your boiler fixed, the comapnies we deal with usually fail to even come close to providing what I would call sufficient customer service…